Impactyaan Privacy Policy

1. Introduction

Impactyaan is committed to protecting the privacy and personal information of individuals who interact with us through our website, communications and services.

This Privacy Policy explains how Impactyaan collects, uses, stores, shares and protects personal information when you visit our website, submit an enquiry, contact us, subscribe to our communications or otherwise interact with us.

We follow a data-minimisation-first approach and seek to use personal information only for legitimate, specified purposes. We aim to restrict access to authorised individuals and implement appropriate safeguards to protect the information entrusted to us.

2. Information We Collect

Depending on how you interact with Impactyaan, we may collect the following categories of information:

2.1 Information You Provide

When you contact us, submit a form, request information about our services or subscribe to our communications, you may provide information such as:

Name
Email address
Phone number
Organisation name and professional designation
Details of your enquiry or request
Information you choose to include in messages or correspondence
Email communication preferences

Please avoid sharing sensitive personal information through website forms or ordinary email unless it is necessary and an appropriate method of sharing has been agreed upon.

2.2 Information Collected Through Website Usage

When you visit our website, certain technical or usage information may be collected, depending on the website configuration and tools enabled. This may include:

IP address and general device or browser information
Pages visited and interactions with website content
Referral source and approximate usage information
Cookie identifiers and similar technical information

The exact information collected depends on the website's hosting, analytics, tag management and other technical configurations.

2.3 Information from Other Sources

We may receive professional or organisational information from publicly available sources or third parties when relevant to a legitimate business interaction. Any such collection and use should be limited to the applicable purpose and subject to relevant legal requirements.

3. How We Use Your Information

Impactyaan may use personal information for the following purposes, as applicable:

Responding to enquiries and requests for information.
Communicating with prospective and existing clients, partners and collaborators.
Providing information about our services, products, projects and initiatives.
Sending newsletters, updates or other marketing communications where appropriate.
Operating, maintaining and improving our website.
Understanding website usage and engagement through analytics.
Protecting our website, communications and systems against misuse or security threats.
Meeting applicable legal, contractual and regulatory obligations.

We seek to limit the collection and use of personal information to what is reasonably necessary for the relevant purpose.

4. Email Communications and Marketing

If you subscribe to our mailing list or otherwise agree to receive marketing communications, we may use your contact information to send updates about Impactyaan's work, services, products, events and initiatives.

You may opt out of marketing emails at any time by using the unsubscribe option provided in the email, where available, or by contacting us using the details provided in this policy.

Opting out of marketing communications will not prevent us from sending communications that are necessary to respond to a request or manage an existing business relationship, where appropriate.

We will handle marketing preferences and related personal information in accordance with applicable requirements.

5. Cookies and Website Analytics

Impactyaan may use Google Analytics, Google Tag Manager and related technologies to understand website usage, measure engagement and improve the website experience.

Google Analytics may use cookies or similar technologies, depending on the configuration, to collect information about website visits and interactions.

Google Tag Manager is used to manage website tags and does not, by itself, determine all the data collected. The information collected depends on the tags and services configured through it.

These tools may process technical identifiers and usage information. The extent of data collection, cookie usage and any sharing with service providers depends on the tools' configuration and applicable settings.

Where required, we will provide appropriate information and obtain consent before using non-essential cookies or similar technologies.

You may also be able to manage cookies through your browser settings. Blocking certain cookies may affect some website functionality.

For additional information about Google's handling of data, please refer to Google's applicable privacy documentation.

6. How We Share Information

Impactyaan does not sell personal information as a business practice.

We may share personal information only where necessary and appropriate, including:

With authorised Impactyaan personnel who need the information to perform their responsibilities.
With service providers supporting our website, hosting, email communications, analytics and business operations.
With clients, partners or other recipients where sharing is necessary for a requested service or interaction and is appropriately authorised.
Where disclosure is required by applicable law or a lawful request from a competent authority.

We seek to limit information shared with third parties to what is necessary for the relevant purpose. Where appropriate, we assess the role and safeguards of service providers and apply relevant contractual or access controls.

7. Data Storage, Security and Retention

We use appropriate technical and organisational safeguards intended to protect information against unauthorised access, disclosure, alteration, loss or misuse.

Our internal data-protection practices emphasise:

Data minimisation and purpose limitation.
Restricted access based on roles and responsibilities.
Secure storage and controlled sharing.
Appropriate account and credential security.
Avoiding unnecessary copies or downloads of sensitive information.
Appropriate retention and deletion of information.
Prompt reporting and handling of suspected security incidents.

Where practical, we prefer to work within client-owned technology environments for client information. Our internal policy also states that we do not routinely store client personally identifiable information in our own systems. This relates to our client engagements and does not mean that our website never collects personal information.

We retain personal information only for as long as necessary for the purpose for which it was collected, subject to applicable legal requirements and legitimate operational needs. Retention periods may vary depending on the type of information and the nature of the interaction.

8. Your Privacy Rights and Choices

Depending on applicable law and the circumstances of processing, you may have rights relating to your personal information. These may include requesting information about its processing, seeking correction or updating, requesting deletion where applicable, withdrawing consent where processing is based on consent, and raising a grievance.

You may also opt out of marketing communications using the mechanism described in this policy.

To exercise an applicable right, raise a privacy concern or submit a request, please contact us using the details in the Contact Us section below.

We may need to verify your identity or request additional information to process a request securely. We will respond in accordance with applicable legal requirements.

10. Children's Privacy

Our website and services are not specifically directed at children unless expressly stated otherwise. We do not knowingly seek to collect children's personal information through our general website without an appropriate basis and safeguards.

If you believe that personal information relating to a child has been submitted to us inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Links to Third-Party Websites

Our website may contain links to third-party websites, platforms or services. These websites operate under their own privacy policies and practices.

Impactyaan is not responsible for the privacy practices of third-party websites that it does not operate or control. We encourage visitors to review the applicable privacy policies when visiting those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, information-handling practices or applicable requirements.

The updated version will be published on this page with a revised “Last updated” date. Where required, we will provide additional notice or seek consent for relevant changes.

13. Contact Us

For questions about this Privacy Policy, requests concerning personal information or privacy-related grievances, please contact:

Impactyaan

Email: contact@impactyaan.com

We will review privacy-related enquiries and respond in accordance with applicable requirements. This Privacy Policy should be read alongside Impactyaan's internal Data Protection Policy, which describes the organisation's internal practices for protecting client information and confidential data.